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For Patients

Pharmacy that puts
you first.

At MyCare Rx, your medications are only part of what we manage. We manage your time, your questions, your insurance, and your peace of mind — so you can focus on your health.

Same-day delivery available
Licensed pharmacist on site
Insurance accepted & coordinated
No wait times. No hold music.
MyCare Rx patient waiting area
MyCare Rx pharmacy counter
Services offered
Prescription Refills
Medication Counseling
Immunizations
Wellness Programs
Medication Therapy Management
How It Works

Getting your medications
has never been simpler

Whether you're transferring from another pharmacy or refilling for the first time, the process takes minutes.

Step 01
Contact Us or Request Online

Call us, walk in, or submit a request online. We need your prescription information and your current pharmacy if you're transferring.

Step 02
We Handle the Paperwork

We contact your doctor or previous pharmacy directly. We verify your insurance and handle any prior authorization requirements.

Step 03
Pharmacist Reviews & Fills

A licensed pharmacist reviews your full medication list for interactions and fills your prescription accurately, every time.

Step 04
Pickup or Delivery

Pick up in store at 3141 E Thompson Road or choose same-day delivery anywhere in the Indianapolis area.

Insurance & Coverage

We work with your
insurance, not against it

Navigating pharmacy benefits can be confusing. At MyCare Rx, we take that burden off your plate entirely — verifying your coverage, billing your plan correctly, and fighting for approvals on your behalf.

If you're uninsured or underinsured, we'll help you explore patient assistance programs and generic alternatives to keep your costs manageable.

Talk to Us About Coverage
Insurance Verification

We verify your pharmacy benefits before filling so there are no surprises at pickup.

Prior Authorization Support

We initiate and follow up on prior authorizations so your therapy isn't delayed by paperwork.

Cost Minimization

We explore generics, manufacturer coupons, and assistance programs to reduce your out-of-pocket costs.

Coverage Questions Answered

Not sure what your plan covers? Ask us — our team reviews plans and explains your benefits in plain language.

Common Questions

Answers to what
patients ask most

The easiest way is to call us at (317) 879-5514 with your current pharmacy's name and the name of your medication. We handle the transfer directly — no need to contact your old pharmacy yourself. You can also walk in or submit a transfer request through our website.
You can request a refill online through our refill portal, by calling us, or by stopping in. If your prescription has no remaining refills, we can contact your doctor directly to request a new prescription — just let us know and we'll handle it.
Yes — same-day delivery is available throughout the Indianapolis area. Orders placed by early afternoon are typically delivered the same day. Call us for delivery cutoff times or to confirm your address is within our delivery zone.
We accept most major insurance plans including Medicare Part D, Medicaid, and private insurance. If you're unsure whether we accept your plan, call us and we'll verify it for you before you even come in.
MTM is a one-on-one session with our pharmacist where we review every medication you take — prescription, over-the-counter, and supplements. We look for interactions, duplications, and opportunities to simplify your regimen. It's particularly valuable for patients managing multiple chronic conditions. Many insurance plans cover MTM at no cost to you.
Most immunizations — including flu shots — do not require an appointment. Walk-ins are welcome during our regular hours. For travel vaccines or less common immunizations, we recommend calling ahead so we can ensure the vaccine is in stock.
We are open Monday through Friday 8:00 am to 7:00 pm, and Saturday 10:00 am to 3:00 pm. We are closed on Sundays. Our address is 3141 E Thompson Road, Suite 100, Indianapolis, IN 46227.
Ready to Switch?

Your better pharmacy
experience starts today.

Transferring takes minutes. Refilling is even faster. Come in, call us, or start online — whichever works for you.